As of May 31st, 2008, we've been actively monitoring the XPLive system from two continental locations (USA and Great Britain). This constitutes about 61 days of active monitoring of the service since the last major outage.
The uptime report shows that it is running at:
99.969%, or 27.23 minutes of down time total (commerce site)
99.988%, or 10.54 minutes of down time total (planner)
99.981%, or 16.69 minutes of down time total (planner)
Our average amount of down time is 18.15 minutes, which is about 18 seconds per day, relative to the source of the monitoring.
This monitoring doesn't take into account network issues that occur between the monitoring system and our servers. We have tried to black-out planned maintenance windows so that those outages do not skew the uptime reports.
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